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IT Service Architect for Endpoint Protection Service

Amadora

Job description

We are looking for an an IT Service Architect for the Endpoint Protection Service. The Endpoint Protection Service is a group of single services to protect the data and knowledge of our partner, e.g. Malware Protection based on Windows Defender, Crowdstrike tool and EPM.

These services are based on standard IT Products and are offered to countries worldwide.

Your challenge will be…

• Design, implement and operate integration services based on different platforms, e.g. Windows Defender, Azure, Intune, …

• Follow and implement Siemens security policies and regulations

• Work within the project as a driving member to reach and maintain the targets

• Interpret and break down of Security regulations into realizable user stories

• Support completion of Security relevant documentation

• Raising Security awareness within the Agile Team

• Drive Security conformity processes

• Maximize the value of the product/service and the work of the service team (ROI/NPV).

• Make sure the wider team delivers the desired outcome

• Acts as “Product Owner Proxy” if required acc. to SCRUM

• Provide the Product Vision, decide on strategy and product details

• Represent all stakeholders, manage requirements and expectations of all stakeholders incorporating an Entrepreneur mindset

• Support the wider Service Architecture and Service Management Teams in customer engagements to ensure relevant services can be delivered

• Ensure operational excellence by balancing customer satisfaction, service availability and employee engagement.

• Focus on delivering ongoing business value to the customers of the service

Requirements

• Bachelor’s Degree in Computer Science/Engineering, Information Technology or related fields

• > 3 years of IT Infrastructure and Security market experience

• Microsoft 365 knowledge, Windows Defender, Azure experience, Intune, Cyber security tools

• Working knowledge and experience in IT Portfolio / IT Provider Management

• Strong Knowledge in IT Infrastructure and Applications

• Strong presentation and communication skills

• Excellent problem solving and critical thinking skills

• Ability to demonstrate commitment to develop, drive and manage services in a fast paced environment

• Excellent written and verbal communications skills, having a high English Language Domain/Fluency (Speaking, Reading & Writing), excellent ability to present complex issues to multi-level audiences of Stakeholders

• Experience in leading global virtual teams

• ITIL/ PMP / Agile certifications are a plus

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