Network Manager (Junior)

• Monitor the ATM network operations, ensuring optimal performance and availability;
  
• Manage incidents, ensuring speed and quality in issue resolution;
  
• Supervise and provide remote support for corrective and preventive maintenance activities carried out by technical support providers;
  
• Monitor and control service levels contracted with suppliers.
  

Requirements

• Degree in Information Systems / Information Technology or related field;
  
• Knowledge of networks and/or systems and their respective monitoring tools/solutions;
  
• Proficiency in MS Office tools;
  
• Good verbal and written communication skills, with intermediate English proficiency.
  

• Experience in monitoring payment terminal networks or telecommunications environments;
  
• ITIL: Service Management knowledge;
  
• Strong analytical and problem-solving skills;
  
• Ability to prioritize tasks and stay organized;
  
• Relationship management and negotiation skills with different stakeholders;
  
• Ability to make decisions under pressure;
  
• Results-oriented mindset with a focus on continuous improvement;
  
• Team player.