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Software Operation, Support, Maintenance and Configuration Specialist

Aveiro

Job description

Operation, Support and Software Installation functions on communication service platforms for mobile and fixed communications.

Availability to carry out prevention and shifts 24x7.

Proficiency in English for communicating with customers

Ability to manage ticketing and good command of written communication in Portuguese/English to respond to support tickets

Requirements

Behavioral Skills:

Critical Analysis, Emotional and Stress Control, Flexibility and Adaptability, Control and Prioritization, Commitment

Technical Skills

Mandatory:

-Application platform: Next Generation Intelligent Network (NGIN)/SHIPNET/SOSSIS, Ticketing and Workflow Solutions (Remedy), Oracle Database

-Programming Language: SQL, PL/SQL

-Architecture: Client Server Architecture, Jboss

-Operating System: Linux, Windows

-Database and platforms: PostGre, Oracle, NoSQL MongoDB

-Tools: Jira, Toad

Valued:

-Systems analysis knowledge

-Experience with relational and non-relational databases

-Experience in programming languages

-Good communication skills

-Knowledge in the areas of Cloud, Containers, Docker, Microservices and DevOps

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