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Tech Product Owner
Porto
Job description
We are looking for a dynamic and experienced Product Owner to join our team and drive the development of innovative solutions that enhance customer experience. The ideal candidate will have a strong technical background and a proven track record in creating value-driven strategic roadmaps. You will work independently and collaboratively with cross-functional teams to deliver exceptional products that meet customer needs.
Key Responsibilities:
- Define and articulate a clear vision for our products and customer experience initiatives, creating a value-driven strategic roadmap.
- Conduct A/B testing to evaluate product features and customer experience enhancements, using insights to drive improvements.
- Collaborate with technical teams to oversee the integration of third-party services and ensure seamless functionality within our products.
- Analyze customer data and feedback to identify trends and areas for enhancement, helping to inform product decisions.
- Work independently to explore opportunities for grouping products and personalization to improve customer engagement and satisfaction.
- Act as the primary point of contact between stakeholders and development teams, ensuring alignment on product goals and priorities.
Requirements
- Strong knowledge of A/B testing methodologies and how to leverage them for product enhancement.
- Experience with integration of third-party services and tools.
- Proficient in data analysis to interpret metrics and derive actionable insights that inform product development.
- Technical background, with a strong understanding of both product management and technology concepts.
- Proven experience in customer experience roles, with a focus on enhancing user journeys and satisfaction.
- Demonstrated ability to create strategic roadmaps that add value and align with business goals.
- Self-motivated and capable of working independently, while also effectively collaborating within a team environment.
- Familiarity with product grouping and personalization strategies to enhance the customer experience.
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