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Project Manager (EU)

Descrição da posição

  • Lead the successful delivery of client-facing and internal projects, ensuring alignment with agreed scope, timeline, budget, and quality standards.
  • Understand client needs and business objectives to define project scope, goals, deliverables, and success criteria.
  • Develop and maintain key project governance artifacts, including the Project Charter, Responsibility Assignment Matrix (RACI), and project kickoff documentation.
  • Secure resource availability and allocation in collaboration with project sponsors and functional stakeholders.
  • Facilitate discovery and requirements-gathering workshops with clients, partners, and internal teams to ensure a shared understanding of business needs.
  • Support business requirements elicitation, analysis, validation, and documentation, ensuring alignment with project objectives.
  • Consolidate acceptance criteria and delivery requirements across all participating business and technical teams.
  • Identify, assess, and communicate project risks, issues, dependencies, benefits, and business impacts, driving timely mitigation and escalation when required.
  • Develop, maintain, and monitor detailed project plans, including critical path analysis, milestones, and dependencies.
  • Establish project governance, controls, and reporting in accordance with organizational project management standards and best practices.
  • Lead project governance meetings, including Steering Committees, status meetings, stand-ups, and stakeholder reviews with clients and internal teams.
  • Manage project scope, schedule, budget, and change requests, ensuring effective impact assessment and stakeholder alignment.
  • Coordinate cross-functional teams across multiple business units, clients, partners, vendors, and product management to ensure seamless project execution.
  • Build and maintain strong relationships with internal and external stakeholders through proactive communication and expectation management.
  • Prepare and deliver regular project status reports, executive updates, and performance metrics to stakeholders.
  • Monitor project performance using appropriate methodologies, KPIs, and project management tools, implementing corrective actions where necessary.
  • Create, maintain, and ensure the accuracy of all project documentation in accordance with established governance processes.
  • Lead project closure activities, including lessons learned, retrospectives, handover, and formal project closeout.
  • Manage multiple projects simultaneously, leading cross-functional and geographically distributed teams to deliver successful business outcomes.


    • Requirements

    Qualifications & Experience

    • Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field.
    • 4–5 years of experience in Project Management, Project Delivery, or Scrum Master roles.
    • Proven ability to manage multiple projects simultaneously in fast-paced, cross-functional environments.
    • Strong stakeholder management skills, with experience collaborating with clients, business leaders, technical teams, and external partners.
    • Experience delivering client-facing solutions in the insurance (preferred), telecommunications, banking, financial services, mobility, or digital industries.
    • Excellent written and verbal communication skills in English.
    • Additional language proficiency (Spanish, German, or French) is considered an advantage.
    • Experience working with Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
    • Project Management certifications (PMP, PRINCE2, AgilePM, Scrum Master, PMI-ACP, or equivalent) are desirable.
    • Technical background or the ability to understand and communicate technical concepts effectively is a plus.
    • Willingness to travel occasionally for business purposes.

    Core Competencies

    Adaptability

    • Demonstrates flexibility and resilience in managing changing priorities, ambiguity, and competing demands.
    • Adjusts communication style and approach to effectively navigate different situations and stakeholders.
    • Maintains focus and delivers results in dynamic and challenging environments.

    Results Orientation

    • Drives projects to successful completion by establishing clear objectives, milestones, and measurable outcomes.
    • Takes ownership, proactively identifies issues, and implements timely solutions to keep projects on track.
    • Aligns individual efforts with organizational and project objectives.

    Customer Focus

    • Builds strong client relationships by understanding business needs and incorporating customer feedback into decision-making.
    • Delivers solutions that maximize customer value while balancing business priorities.

    Collaboration

    • Builds effective partnerships across cross-functional teams, business units, clients, and external partners.
    • Fosters a collaborative environment based on trust, transparency, and shared accountability.

    Communication

    • Communicates clearly, concisely, and confidently with audiences at all organizational levels.
    • Presents information and recommendations supported by relevant data and business context.
    • Ensures stakeholders receive timely, accurate, and actionable project updates.

    Preferred Experience

    • Experience delivering projects within Agile or hybrid delivery environments.
    • Demonstrated ability to balance problem-solving, stakeholder management, and team coordination.
    • Experience working in international and multicultural environments.
    • Consistent track record of delivering projects on time, within scope, budget, and quality expectations.


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